Eliana Ruby Hotel & Travel

–Excellent location – show map
+37 photos
Scored 9.6
Rated exceptional

Staff

9.9

You might be eligible for a Genius discount at Eliana Ruby Hotel & Travel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Elevator

Property highlights

  • Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

  • Great Food: Meals here are highly recommended!

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
2 queen beds
1 queen bed
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Eido
Belgium Belgium
“Had a great time in this Hotel, The staff : Tom, Anna and Jessica were absolutely kind, helpful and amazing, each thing wthat we asked they helped with all their heart ! The hotel is very clean and everything is perfect in the rooms, the water...”
Steve
Italy Italy
“Great staff with no exceptions: front office, breakfast room, housekeeping. Everyone warm and friendly. My compliments! Special mention for Jessica at the travel desk. Hotel in a very good area in a relatively quiet lane of the Old Quarter....”
Michal
Israel Israel
“Super friendly staff! Amazing location, right in the middle of the old quarter.”
Cynthia
Philippines Philippines
“The staff are the best. Anna, Jessica, Vova, Tom and Minh are very accommodating and helpful .”
Kelsee
Australia Australia
“The location was excellent, and the staff were incredibly helpful—going out of their way to assist with any needs or questions. The breakfast was great, and both the Wi-Fi and air conditioning worked perfectly. Having on-site laundry service was...”
Ilya
Israel Israel
“Clean Room, friendly stuff, great delicious breakfast.”
Hila
Israel Israel
“Great location. Great service. Great Air-conditioning. Very comfortable beds”
Iqbal
United States United States
“Very friendly staff dedicated to help guests out of the way. Very much appreciated 😊”
Juan
Philippines Philippines
“Our stay at Eliana Ruby Hotel was truly exceptional. The rooms looked exactly as advertised—clean, comfortable, and very well-maintained. The hotel’s attention to cleanliness and upkeep is impressive, but what really set our experience apart was...”
Juan
Philippines Philippines
“Our stay at Eliana Ruby Hotel was truly exceptional. The rooms looked exactly as advertised—clean, comfortable, and very well-maintained. The hotel’s attention to cleanliness and upkeep is impressive, but what really set our experience apart was...”

Hotel area info

Restaurants

1 Restaurant On Site
Nhà hàng #1
  • Cuisine
    American
  • Open for
    Breakfast
  • Dietary options
    Vegetarian

House rules

Eliana Ruby Hotel & Travel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.