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About this property
Hanoi Emerald Waters Hotel & Spa is located in the culture-rich capital of Hanoi, just 656 feet from Thang Long Water Puppet Theater. The property houses an in-house restaurant that serves a buffet of delicacies. Guests who wish to enjoy a cocktail of their choice can visit the bar located on the property. Free WiFi is available throughout the property. Ngoc Son Temple is 984 feet from Hanoi Emerald Waters Hotel & Spa, while Hoan Kiem Lake is 1312 feet away. The nearest airport is Noi Bai International Airport, 13 mi from the property. Every room comes with sleek furnishing in neutral shades. The room comes equipped with a flat-screen TV with satellite channels. Private bathroom comes fitted with a standing shower facility. Bath robes and slippers are included. There is a 24-hour front desk, a business center, concierge service and shops at the property.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- Parking
- 24-hour front desk
- Restaurant
- Bar
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Guest reviews
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Guests who stayed here loved
- Ana
Portugal“Great staff. Great location. Room was quiet, which is a plus given it's a noisy city. Bed and pillows were comfortable. Shower had a good water pressure. Many thanks to the staff, especially to Kim and Tracy, who were very thoughtful during my stay.” - Cathy
United States“The layout of these rooms were very efficient. It felt very spacious and there was plenty of bathroom counter space for toiletries. Kim was wonderful in helping us arrange our activities and responded very quickly to messages and the hotel staff...” - Haekyung
South Korea“Location was great and staff was also kind.When I asked for pharmacy location, hotel bellmen kindly guided the pharmacy location.” - Maryam United States“It’s located close to all major tourist attractions. You can walk to all attractions within 5-10 minutes. Very nice breakfast with tons of options.”
- Chandler United States“We spent two weeks in Vietnam staying at a variety of hotels, 4 and 5 star places. But Jennie and her team were the most helpful and accommodating compared to any other place we went to!!”
- Irene
Singapore“Great customer services from front desk Manager N staffs especially Jennie, Lucas, Nam, May n lugguge porter staff during our 3 nites stay in the hotel. All the staffs are very courteous, friendly n helpful in providing all the informations we...” - Talya
Israel“Central location, and yet quite quiet. The room was clean, breakfast was good with vegetarian options. The staff kept my luggage, shared useful travel information, and were welcoming and helpful - beyond my expectations!” - Marko
Finland“The location and the staff are superb. Didn't have any treatments but they're supposedly very affordable. Breakfast was OK, there's something for everyone. The staff even helped me afterwards in receiving a few online orders on my behalf.” - Ravin United States“Friendly Staff, Great location near Hoan Kiem Lake”
Alexandra
Romania“very good location, in the old quarter, close to the market the staff is really friendly and the give you all the information you need, you can even leave your luggage there after the check-out until you have to leave the beds were really...”
Hotel area info
Restaurants
- Salmon Run Restaurant
- CuisineSteakhouse • Vietnamese • International • European
- Open forLunch • Dinner • Cocktail hour
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hanoi Emerald Waters Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
