Lotte Hotel Hanoi

–Great location - show map
+70 photos
Scored 9.1
Rated wonderful

Staff

9.4

Property highlights

About this property

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
Lotte Hotels
Hotel chain/brand
Lotte Hotels

  • Top Location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
1 king bed
1 king bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Yurii
Ukraine Ukraine
“Wonderful stay — the rooms are comfortable and well-designed. The bar and lounge areas are top level, especially with the live music. The whole hotel feels quiet and private, with a beautiful view. I also recommend booking lounge access if you...”
سعيدة
Oman Oman
“The property was clean and well-maintained. The atmosphere was warm and welcoming, making it easy to relax.I really liked the modern design and stylish décor. The location was perfect attached to a mall”
Heba
United Arab Emirates United Arab Emirates
“The properly is close by walk to to the lotte department store as well as Vincom Center Metropolis with a lotte mart located in the same location as the hotel. The Sky Lounge is located in the same building with easy access from the hotel itself...”
Ali
United Arab Emirates United Arab Emirates
“The stay was very enjoyable. The staff were friendly and welcoming. The hotel is in a great location, close to many local markets and well-known brand stores inside the mall. The facilities were clean and elegant, making it a relaxing experience.”
Bao
Finland Finland
“The hotel has high floors which provide excellent view over Hanoi. Room was spacious and well equipped. Staff were hospitable and well-trained. And last but not least, the brunch buffet at Grill 63 restaurant was really good.”
Alla
Israel Israel
“The staff is very helpful, many options for a pleasant vacation within the hotel. The hotel area is pleasant with easy access to the airport.”
Harsh
India India
“what an amazing stay. this was my first time at Lotte Hotel globally. i am so impressed. staff are so professional. I want to thank the entire team and Lotte Hanoi for such an amazing experience.”
Lagreta
United States United States
“Lotte Hotel Hanoi is one of (if not)THE best hotel in Hanoi.”
Arroliga
United States United States
“The hotel is a class act. Truly a 5 star hotel that provides excellent room service. Great quality food and features a grocery store/mall/bar and multiple restaurants all within the same building. I stayed here the last couple nights of my 2 week...”
Dhari
Kuwait Kuwait
“The location was perfect you will find walking distance malls, nice and clean luxury rooms. Friendly and helpful staff.”

Hotel area info

Restaurants

4 Restaurants On Site
Grill 63
  • Cuisine
    Steakhouse • Asian • International • European • Grill/BBQ
  • Ambience
    Modern • Romantic
Red River
  • Cuisine
    Chinese • Korean • Asian
  • Ambience
    Family-friendly • Traditional • Modern
Tim Ho Wan
  • Cuisine
    Chinese
  • Ambience
    Family-friendly
Top Of Hanoi
  • Cuisine
    Asian
  • Ambience
    Romantic

Amenities of Lotte Hotel Hanoi

Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar

House rules

Lotte Hotel Hanoi takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
VND 875,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte Hotel Hanoi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.