About this property

The luxurious Sheraton Hanoi Hotel features picturesque views of the West Lake, and is within a 10-minute drive of downtown Hanoi and the Hoan Kiem Lake. It offers modern accommodations with an outdoor pool, a fitness center and free on-site parking. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day. Bar Déjà Vu provides a lively atmosphere for evening snacks and alcohol drinks. Sheraton Hanoi Hotel is adjust to the iconic West Lake, 20 minutes walk to Tran Quoc Pagoda and 5 minutes drive to Ho Chi Minh Mausoleum and One Pillar Pagoda, 15 minutes drive to the famous Water Puppet Theater, Dong Xuan Market and the Temple of Literature. Without traffic jam, it takes 25 minutes to drive from the hotel to Noi Bai International Airport.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Thomas
    United Kingdom United Kingdom
    The staff were fantastic. It is a great location and the facilities were perfect. I am looking forward to returning.
  • Giang
    Vietnam Vietnam
    The location is nearby the big lake, very refreshing. Breakfast and buffet options are very nice. Food is fresh. Staffs are mindful and polite.
  • Atsuko
    Thailand Thailand
    It’s good location. Facility, staff and restaurant are great.
  • Nigel
    United Kingdom United Kingdom
    The lunch buffet is amazing don't bother with breakfast.
  • Ian
    Australia Australia
    Everything is perfect at the Sheraton, from the check-in experience, the maintenance and cleanliness of the hotel, the comfort of the beds, the peace and quiet, the view from the window and the friendly, helpful staff.
  • Shabbir
    Singapore Singapore
    Reasonable value for a brand hotel. The hotel staff were delightfully courteous and unbelievably helpful considering the level of English not their lingua franca.
  • Mukul
    India India
    Exceptional property. Loved it. Large sized rooms, great facilities, very clean and great upkeep. Very helpful staff.
  • Milosz
    Netherlands Netherlands
    we loved everything about this place. the staff is very friendly, their breakfast exquisite and the rooftop view takes your breath away.
  • Akindayo
    Nigeria Nigeria
    The staff are wonderful, the service is top notch. Staff are always looking out for customer comfort.
  • Hitoshi
    Japan Japan
    スタッフのホスピタリティが良い。 こちらのつたない英語を一生懸命理解してくれ、おもてなしをする事が当然だと思ってくれている。

Hotel area info

Restaurants

2 Restaurants On Site
  • Oven D'or
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Hemispheres Steak & Seafood Grill Restaurant
    • Cuisine
      Steakhouse
    • Open for
      Dinner

House rules

Sheraton Hanoi Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free
1 year old
Crib upon request
Free
Extra bed upon request
VND 1,098,000 per child, per night
2+ years
Extra bed upon request
VND 1,098,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The credit card must be valid throughout the stay.

The property offers a special welcome amenities - a dish of local savories to Booking.com guests

Guests may experience some noise or light disturbances due to renovation work from 1/9/2025 until 30/9/2026.