
From
AustraliaThe most incredible, most breathtaking hotel we have ever stayed at. From the moment we arrived, we were met with warmth and kindness—every single staff member was genuinely lovely, making us feel so valued and cared for. The hotel truly embodies the essence of hospitality at its finest. You’re not just a guest here; you’re embraced and looked after with such generosity that every interaction feels wrapped in genuine warmth.
The hotel itself is a masterpiece—absolutely gorgeous in every way. The architecture is grand and palatial, the interiors are refined and elegant, and the attention to detail is simply impeccable. The fresh flower arrangements in the lobby were absolutely stunning and filled the space with beauty and warmth, brightening our days from the moment we stepped inside.
Our room was spacious, beautifully furnished, and completely silent—we didn’t hear a single sound from outside. The bed was large, exceptionally comfortable, and made for the best sleep we’ve ever had in a hotel. Everything about the room was designed for relaxation, with warm, dimmable lighting that created a cozy and inviting atmosphere.
Dining was another level. The restaurant and bar were fantastic, and the room service breakfast was delicious, generous, and reasonably priced. Even the smallest details elevated the experience—plush, luxurious robes (I still miss them), ultra-soft towels, and an aircon that was whisper-quiet yet kept us perfectly warm during one of the coldest times of the year in Toronto.
A truly unforgettable moment was when the staff, despite their busy schedules, took the time to personally show us around the hotel’s event venues. The beauty of these spaces left us completely mesmerized—every detail, every design element was pure artistry.
Hands down, the most extraordinary hospitality experience we’ve ever had. Every single second in this hotel felt special. The best days of our lives. Worth every single penny—and honestly, ten times more.