Luxury Hotels in Tsuru

Very nice place for group good place to stay

The bath in front of the Mont Fuji was magic

Free shuttle bus, onsen and food

EVERYTHING. NO COMPLAIN. Exceed our expectations.

This was an exceptional stay. While the onsen doesn't offer a direct view of mount Fuji, we could clearly see it on our drive over thanks to clear skies. When we entered the premises, the staff was attentive immediately. From taking our luggage to making sure we were set up in our room. The room was SPACIOUS, with a lounge area and bedroom with screens to close off sections. The highlight was having our own outdoor bath to enjoy during cold winter nights. Perhaps the most breathtaking aspect of our stay were the meals. We were blown away by our dinner. It was the best thing we ate during out entire trip in Japan (we were in Tokyo, Osaka, and Kyoto prior). We enjoyed a sumptuous parade of dishes that really showed off the local ingredients. We didn't think it could get better, but breakfast the next day was equally, if not more, delicious. While expensive, we enjoyed a serene getaway with our private outdoor bath and excellent meals. Would love to return.

These are standalone villas with roof top where you can enjoy barbecue. Barbecue set can be ordered at reception. Villas are very new, clean and very well equipped. Each house has Mt Fuji view. Really great place!

The staff was consistently very friendly, attentive, and always made us feel welcome. The room was impressively spacious, modern, and equipped with everything you could possibly need for a comfortable stay. I especially appreciated the high-quality furnishings – every detail was carefully thought out.

Everything was amazing. From the prompt pick up from Kawaguchiko Station, to express check out we had a wonderful experience. We booked Fukuchi A and Fukuchi B, a specific person helped you with check in, showed you around the facility and to your room. Suggest you check in as early as you can. Once you reach your room, you get a sweet and a roasted green tea. Then you can change into your yukata, visit the tea ceremony house and explore the three lounges (unlimited snack and alcohol, a wine lounge with like 30 different types of local alcohol), the amazing garden, settle into your own dining room in your room for a 9 course dinner then the taiko drums at 2030, bingo right after, piano session with free drink after that. Your own room has its own onsen, but there's also a public one on level 1 and level 10 with amazing view of Mt Fuji. The view from your room is also top notch. We checked in at 1430 but I would suggest to use all the facilities in time to arrive earlier than that, store the luggage and check in later. At least you can start exploring the garden and other facilities beforehand!! Very responsive with messaging. Most staff speak minimal English but have translators. With other reviews asking staff to speak English, I'd like to add I'd rather go to a ryokan which is authentic and staff speak minimal English. After all, it'll mean it mainly caters for Japanese guests (which means it's not a overseas touristy place and a very Japanese experience) and if we're visiting another country, good to learn some Japanese phrases out of respect. My elderly parents had no issues with simple Japanese phrases for communication.

Perfect ryokan experience. Must try once in a lifetime.

Beautiful! Friendly and helpful staff.